Partials are not showing in signup-id prompt

[dineshjmsbw25]

Hi ,
I have submitted a partial to the endpoint with 200 success code in response .

https://{mydomain}/api/v2/prompts/signup-id/partials

Body :

{
“signup-id”:{
“form-content-start”: “<div class="ulp-field">Comments<textarea type="text" name="ulp-comments" id="comments"><div class="ulp-error-info">Please provide an answer.”
}
}

But When I am opening the Signup Id screen i am not seeing above partial on the signup id screen

Please suggest

[ale.vesga1]

Hi @dineshjmsbw25,

Have you spun up an environment to test whether the signup-id prompt shows? It usually doesn’t show when testing using the Try Button.

I also highly recommend using Forms instead to create a custom sign-up flow that prompts the user to submit additional sign-up fields.

This is an example you can follow to configure additional sign-up fields using Forms: Use Cases: Configure additional signup steps using Forms.

Hope this helps!