Seriously, $240 to Add Two Fields? Come On, Auth0!

[fawzy]

I was really surprised to discover that setting a partial for sign-up requires a Professional or Enterprise plan.

After spending hours looking for a way to add extra fields to the universal login sign-up screen, I finally came across your guide (Customize Signup and Login Prompts) on adding partials via the API. I got everything set up, ready to implement, and then tested it through the management API, only to receive this message:

“This feature is not available for your plan. To create or modify prompt templates, please upgrade your account to a Professional or Enterprise plan.”

This is frustrating for two reasons:

1. The documentation should clearly state the plan requirements for features like this upfront to avoid wasting time.
2. We’re already on the Essential plan, which costs $35 a month. It seems unreasonable to jump to a $240 plan just to add two extra fields to the sign-up process—something that’s offered for free on other platforms like Clerk.

[rueben.tiow]

Hi @fawzy,

I understand you want to add 2 sign up fields on your sign up page.

In this case, I recommend using Auth0 Forms to configure additional sign up fields instead of customizing the sign up prompt to include custom code (partials).

Please refer to our Use Cases: Configure additional signup steps using Forms documentation to learn more.

Thanks,
Rueben