Not receiving OTP for passwordless authentication

Help
1

Hi Team,
We are using StartPasswordlessEmailFlowAsync API for starting passwordless authentication with below parameters-
{
Email = ‘ritesh.rai+op1309@torinit.ca’,
ClientId = ‘3qzeHEwQnWaXDRQP48TdcUKQRXcZ8aBt’,
ClientSecret = ‘jShjGV8S9llP3MgopdRqXdqgyVu8yJq_m1Nc_18GVVBv0N0M3nd28hyA2LEUb3MG’,
Type = PasswordlessEmailRequestType.Code,
AuthenticationParameters = new Dictionary<string, object>() {
{
“scope”, “openid profile email offline_access”
}
}
}

We are getting success response as shown below but not getting OTP on the email .

image

This functionality was working properly till Friday .
An urgent help is needed as we are planning a client demo.

3

Hi @ritesh.rai,

Have you configured a Configure External SMTP Email Providers? The default provider is for testing only and should not be considered reliable.

4

Yes we are using sendgrid as Custom Email Provider. I got the clue and issue is fixed now.Thanks!

1 Like
5

Perfect, please reach out if you have any other questions.

6

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.