I configured a new Passwordless Conection (with Email), and have the “Classic Experience” configured for Universal Login.
I configured an Application to use the new Passwordless Connection.
When trying to use it, the Login screen shows:
“Something went wrong.
Please contact technical support.”
This problem only seems to impact new Passwordless Connections.
I have an existing Passwordless Connection on a different tenant that I configured a few weeks ago, and it works fine.
Has anyone else seen this problem?
Hey there!
In order to help you troubleshoot that I will need some screenshots of your UL settings as well as the screenshot of the error + your tenant name. Can you send me those via private message here in the forum? Thanks!
Sorry about this, this was entirely my mistake. I had forgotten that to use Passwordless login you ned to configure a non-default login template as explained in Configure Universal Login with Passwordless.
With the correct login template the Passwordless login works perfectly.
Thanks!
Gotchya! No worries, we’ve all been there! Glad you have figured it out!