Need reset MFA due to OTP request error

Ready to post? :mag: First, try searching for your answer.
I need to reset my account’s MFA. I get the same error as the other cases here: I am prompted with the OTP request.

Hi @wodmotions

Welcome back to the Auth0 Community!

Can you send your account email address and tenant name via DM to the @support group?

Thanks
Dawid

1 Like

Hi @dawid.matuszczyk

I sent the DM to support, and I’m waiting. Do you know how long it takes for them to answer?