MFA lost and admin account locked

Hello,

Can I have the process to reset MFA attached to my admin account ?

Regards,

Frédéric

I tried the following documentation : Auth0 Support Center but I don’t have DM writing solution

@support

Hi @frederic.le.regent,

Welcome to the Auth0 Community!

I understand that you would like to message the support group in order to proceed with an MFA reset request, but you were unable to do so.

I have already send you a DM asking for a few details, so you can reply under that thread and we will gladly assist you along the process.

Thank you!
Best regards,
Remus