Ready to post? :magnifying_glass_tilted_left: First, try searching for your answer. Have seen this error a few times for an important new customer, and have a call with them tomorrow so really need to fix asap. We are certain that the users logging in DO have a Microsoft account, and that they are …

Unfortunately Microsoft work email accounts don’t work with the Microsoft social connection since the strategy for it is using personal accounts. [Screenshot 2025-04-16 at 19.33.50] As this post mentions, you will need to create a Microsoft Enterprise Connection instead of a Social one if you wan…

Login with Microsoft issue: "We couldn't find a Microsoft account"

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system Closed May 1, 2025, 12:49pm 8

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Login with Microsoft issue: "We couldn't find a Microsoft account"

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