Login page hanging on callback request on Azure hosted application

[dan21]

Hi there,

Having the exactly the same issue as this previous issue:

(here)[The universal login page hanging on callback and not redirect back to client application]

My application is hosted in Azure, I can’t seem to produce the same error locally.

Any advice is appreciated!

[marybeth.hunter]

Hi @dan21,

Welcome to the Auth0 Community!

I reviewed the previous issue you linked and understand that your callback is pending with your app hosted in Azure. Can you kindly provide some additional information, screenshots, or log examples so I can take a closer look? Do you see any errors in the tenant logs or console?

You can also DM me a HAR file after sanitizing it for sensitive data.

I look forward to your reply!

Thanks,

Mary Beth

[dan21]

Hi Mary Beth,

Thanks for the reply, to expand a bit, having the same issue as the one I’ve linked. I’m using the v4 version of the nextjs-auth0 library on my React app. The login page loads as usual, but after inputting correct login details and clicking on continue, the page hangs on the callback request. You can see in the screenshot that the request is showing as pending in the network tab:

I will DM you my HAR file too. Also a reminder, for some reason this doesn’t seem to be happening locally, so I can only assume there is some sort of hosting issue.

[smendoza88]

I’ve noticed the login page intermittently lagging/hanging with our MVC web app hosted in an linux azure app service.

[dan21]

@smendoza88 Has this been happening for a while? This only started for us on Monday

[smendoza88]

@dan21, I noticed it start happening around mid Nov. However, it’s intermittent for me, I haven’t noticed a pattern.

[dan21]

Hi all, looks like there was some issues with our version of NextJs and the version of NextJs Auth0 library. We’ve downgraded to nextJs v15.0.3 and the using Auth0 library version v4.0.0-beta.8 - things seem to be working fine. We also concluded it was non Azure related but something to do with the behaviour of the application within a container.