Login Issue on Both iOS and Android Apps (Urgent)

Hi @rueben.tiow,

Thanks for checking into this. However, something very strange happened. The login page was completely failing to load in both our published iOS app and the Android app we were developing. Despite this, Auth0 logs still showed “successful logins,” which was inaccurate since the page itself never even loaded.

Oddly enough, after receiving your response, the login page suddenly started loading and working normally again—without us making any changes. This issue led to our Android app being rejected from the Play Store.

While it’s working now, we’d still like to understand what might have caused this. Could there have been an outage, a CDN issue, or something else on Auth0’s side that temporarily prevented the page from loading?

Thanks,
ECO TECHNOLOGIES