Hi everyone,
I replaced an old Auth0 admin user with a new one because I wanted to change the email.
I added the new user as Admin, confirmed dashboard access, and then removed the old admin. Now the new admin can access the tenant, but cannot access the Billing page.
It seems the old user may have had separate billing/team owner permissions that were not transferred with the normal Admin role.
What should I do now? I don’t seem to have any way to create a support ticket from my current account. Is there any way to recover or transfer billing access from the dashboard, or does Auth0/Okta support need to fix this manually?