I ran a trial, the service is great. I then tried to cancel my account before the trial was over and I messed that up. I downgraded my account so I can’t submit the billing ticket. Please help me refund the charge. I’ll be back later to use the service but simply need the refund for now.

Hey there! Let me help you with that! Please send me your tenant name email address via private message here in the forum so we can get that handled!

I need a refund and SDRs keep telling me to submit a ticket but I can't as i downgraded my account

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