I can't enter my account nevermore since my G email was migrated to a different workspace

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1

I login into auth0 by using my Google account. Since my company had 2 different Google workspace, they decided to migrate all emails from one to the other workspace. Everything worked as expected, BUT, now when I try to login to my account, auth0 does not recognize me and treat me as a new customer.
Do I have lost my account???

Please, need help!

Thank you in advance,
Antonio

3

Hi @antonio1,

Welcome to the Auth0 Community!

The easiest way is to have another admin on your tenant remove your old account and add your new google account. If this is not possible, see some other strategies outlined in this doc:

https://community.auth0.com/t/how-to-recover-admin-access-to-a-tenant/81193