How to Sanitize a HTTP Trace File Automatically

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Last Updated: Sep 24, 2024

Overview

This process details how customers can sanitize their HTTP Traces automatically (HAR files).

Disclaimer: While Okta will attempt to identify sensitive data for you, you acknowledge that it is your responsibility, and not Okta’s, to identify sensitive data in HAR files that you want to be redacted.

Applies To

  • Sanitize a HTTP Trace

Solution

  1. Navigate to the Auth0 Support Center.
  2. Select Open Ticket.
  3. To trigger the file sanitization, simply attach/upload the HAR file to the existing case or new case.
  4. The file is sanitized on the client side before the file is uploaded to the portal.
  5. The original trace is not uploaded before sanitization.
  6. Filename after sanitization and upload: redacted_<file_name>.har
  7. Do not attempt to upload zipped or compressed HAR files because those files will not trigger sanitization.

NOTE:

  • If the upload is not successful, please see Sanitizing HTTP Traces, manually redact the HTTP trace if needed and try again. Potentially retake the HTTP trace and retry the upload.
  • Do not email HTTP traces as there is no automatic sanitization of files using email. The email attachment will not be blocked.

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