I’m using New Universal Login experience, and my company customized every available Page (Login, Password Reset, MFA…) and also those email templates available (Verification, Welcome, Reset Password…). But when a user clicks on the link of the “Blocked Account Email”, will open an “Unblock Account Page” with the default universal login template, how can I change that layout?
I’m happy to follow a document, but all the documents I’ve read so far explain how to customize the Email Template and nothing from the Page!
For example:
I’m using Universal Login / New Universal Login Experience
Hi @guilherme.scotti thanks for reaching out, and many welcomes to the Auth0 Community!
Would you mind providing an screen grab of the 'Unblock Account Page"? I just want to make sure I’m thinking about the correct page. I’m afraid there are a number of limitations to the New Universal Login when it comes to customizations. More on that can be found in this resource:
Basically any HTML customizations to the New Universal Login page causes the behavior to revert back to the Classic Universal Login. However once I see what page you’re talking about specifically we may be able to figure out a way to have it customized to your companies spec.
I’m sorry for the inconvenience but this page in particular is not customizable at this time. Good news is you can redirect the user to another page other than this one. You’ll just need to update the Redirect To field if you go to Dashboard => Emails => Templates => Blocked account email => Redirect To. This way the user will be redirected to your specified URL after the action is successful.
Is customizing the Unblock Account page in the product backlog, and is there any estimate when this will become available? We’re running into this as well and would like it to leverage our Universal Login styles and have the ability to customize and localize the labels as our customers are located globally. If not, is there a way to make this a feature request?
I took a quick peek and at this time I don’t have an ETA to provide. It seems this is still in the discovery phase but it’s being evaluated and worked on as this is a popular feature request.
