We want to change our paid subscription as our current paid tenant has the generated tenant name and we want to move our paid subscription to a new tenant with a better naming. Based on the previous community post, it looks like the process is first to downgrade the current paid tenant to a free tier and upgrade the new tenant to a paid subscription. Can we get help to check if we can get any particle refund for the current paid subscription as we are about to downgrade it? thank you
That’s a great question! I’m excited to let you know about our next Ask me Anything session in the Forum on Thursday, November 16 with the Self-Services and Billing Product team. Submit your questions now and our esteemed product experts will provide written answers on November 16. Can’t wait to see you there!