Hi Community Team, I hope this email finds you well, We have an issue with MFAs in these accounts: pablo.velazquez@regishrgroup.com and developer@regishrgroup.com We cannot access to our dashboard. And reflects that our recovery codes are invalid. We really need your support Thanks In advanced.

Hey there @ccardoza ! Please see the following post with instructions on how to kick off an MFA reset for admins: [image] Account Locked: MFA Resets Requests Knowledge Solutions Last Updated: May 23, 2024 Overview This article will help in handling MFA reset requests whe…

Help with Auth0 Account

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tyf July 5, 2024, 2:09pm 2

Hey there @ccardoza!

Please see the following post with instructions on how to kick off an MFA reset for admins:

Topic		Replies	Views
Request for Assistance with MFA admin reset Help dashboard , admin-management	2	11	September 16, 2024
Can't login to auth0 dashboard using GitHub with 2fa Help support-center-self , support-center	2	8	October 4, 2024
Locked out of Dashboard - login its ok Help login-experience , new-universal-login-experience	2	6	October 3, 2024
MFA Recovery code lost Help	37	16537	March 17, 2022
Auth0 Lost MFA main account Help mfa , recovery-code-factor	3	99	July 16, 2024

Help with Auth0 Account

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