Hi Community Team, I hope this email finds you well, We have an issue with MFAs in these accounts: pablo.velazquez@regishrgroup.com and developer@regishrgroup.com We cannot access to our dashboard. And reflects that our recovery codes are invalid. We really need your support Thanks In advanced.

Hey there @ccardoza ! Please see the following post with instructions on how to kick off an MFA reset for admins: [image] Account Locked: MFA Resets Requests Knowledge Solutions Last Updated: May 23, 2024 Overview This article will help in handling MFA reset requests whe…

Help with Auth0 Account

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tyf July 5, 2024, 2:09pm 2

Hey there @ccardoza!

Please see the following post with instructions on how to kick off an MFA reset for admins:

Topic		Replies	Views
Need help Resetting MFA for Tenant Member Help mfa , recovery-code-factor	2	191	June 21, 2024
[Need help] Resetting MFA for a dashboard admin Help dashboard , admin-management	2	263	May 7, 2024
@Admin - Lost Recovery Code Help password-recovery	2	3909	July 16, 2020
Request for Assistance with MFA admin reset Help dashboard , admin-management	2	19	September 16, 2024
MFA Reset for account management Help dashboard , admin-management	2	207	May 13, 2024

Help with Auth0 Account

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