Help with Auth0 Account

Get Help
,
1

Hi Community Team, I hope this email finds you well,

We have an issue with MFAs in these accounts: pablo.velazquez@regishrgroup.com and developer@regishrgroup.com

We cannot access to our dashboard. And reflects that our recovery codes are invalid.
We really need your support

Thanks In advanced.

2

Hey there @ccardoza!

Please see the following post with instructions on how to kick off an MFA reset for admins:

https://community.auth0.com/t/account-locked-mfa-resets-requests/22920#solution-2