We are having some issues with a ghost user that cannot be deleted via the dashboard or management API, but still appears in the users list in the dashboard. Moreover, we cannot generate another user using the same email address. Steps that we took prior to the issue:
- Create a user using management api
- Create password change ticket and send it to users email using management api
- Give a user a role using management api
- Give a user permissions using the management api
The user was able to access the app yesterday, however today he no longer has access and we cannot delete and create a new user.
I found this blog from 2017 - Linking user accounts leave behind corrupted users
but it’s not helpful. Any idea what’s going on?