Auth0 Home Blog Docs

Get another barcode for Guardian MFA

So this is the most frustrating thing I’ve come across with my account. I got a new phone and the Guardian app is requiring me to scan a barcode to authenticate to my account as it’s got MFA configured. EVERYTHING I try to do to try and obtain another barcode is asking me to login and confirm my login by sending me a push notification to Guardian which of course won’t do it because it’s not connected to my account.

Please can anyone help out as I’m totally locked out of all my admin functions at the moment.


@konrad.sopala @jerdog

Hey there @neilkb!

I just sent you a DM.

In case anyone needs to know, I solved this by using the Google Authenticator app instead.

Thanks a lot for sharing the solution with the rest of community and glad you made it work finally!

1 Like

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.