Hey guys, I have a Freshdesk account which I want to use Auth0 for SSO. Can someone pls help me figure out what’s the difference between these two methods? Is it the same configuration but more user friendly with the marketplace app? [image] Configure Freshdesk as SAML Service Provider …

Hi akreg, You’re correct, it’s the same configuration but the “SSO integration” from marketplace preconfigures some of the SAML2 Web addon parameters for you (this is true for almost every SAML-based “SSO integration” Auth0 offers). If you have a more complex use case you may end up having to conf…

Freshdesk SSO integration

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system Closed September 22, 2022, 7:26am 3

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Freshdesk SSO integration

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