Overview
When trying to enroll in Multifactor Authentication (MFA) with SMS using a Free Trial account, the following error occurs:
SMS is currently unavailable. Try another method or contact support
Applies To
- Multifactor Authentication (MFA) SMS
- Free Trial
Cause
Auth0 no longer includes the MFA SMS in free trial subscriptions. This can also be seen when trying to enroll in MFA and receiving logs with the error description Auth0 test provider cannot be used with a free subscription.
Solution
To benefit from SMS MFA, review the Auth0 Pricing page to find a subscription level that supports SMS.