Free tier tenant logins slow or not responding intermittently

Get Help
,
1

Ready to post? :mag: First, try searching for your answer.
Noticed this morning that login attempts were failing in EU2 region, clearly Auth0 not responding for some of our login attempts. Nothing to do with quotas that we can see. Has anyone reported issues? Logging shows failed token attempts which appear to be Auth0 issues.

1 Like
3

Hi @mark.walters

Welcome to the Auth0 Community!

I’ve checked internally, and there was no reported issue with no responses or elevated failed token attempts. Does this issue persist? If so, please share your tenant name and the timestamp for the error with me via DM.

Thanks
Dawid

1 Like
4

Hey Dawid, thanks sorry to be dumb, how do I DM you?
Ta,
Mark.

5

Hi @mark.walters

I’ve send you a DM

Thanks
Dawid

6

Marking as solved, most likely issue with resending the same code for exchange.

7

Hi David,
thanks, to confirm, the issue was not related to auth0 but another api call that was in our authentication call stack on the backend.

Thanks,
Mark.

1 Like
8

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.