I have a free plan, I had 10 databases donnections.
I’ve deleted one and want to add a new one.
Unfortunately, I’m now not able to add a new one. It says : This tenant reached the limit of 10 available connections
Can you help me ?
It’s the 3rd time I have this issue. Here is the last ticket I’ve opened : Free plan - unable to create a new database
@rueben.tiow @support could you help me on this once again ?
@support anyone to help me on this topic after 14 days ?
@support anyone to help me unblock our account ? It’s beginning to be a big issue for us and blocking the test for several of our potential customers
Could you please DM me your tenant name?
Thanks for your answer.
I’ve succeeded in solving my issue yesterday evening by deleting 2 more databases connections. I don’t know why but as long as I had more than 8 databases I couldn’t create a new one. The product saying that I’ve reached the number of 10 databases availables (even if I had 8 or 9). Seems weird !
Now that I have only 7 actives I’m not blocked anymore and I can add more.
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