Feature Justification: Enabling Shared Email Addresses in Auth0

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Feature Justification: Enabling Shared Email Addresses in Auth0

  1. Seamless Legacy System Integration:

Legacy systems often come with shared email addresses due to various operational and historical reasons. Forcing organizations to modify these legacy systems before integration can be both time-consuming and costly. By offering an option to permit shared email addresses, Auth0 would significantly reduce the friction and barriers during the integration process.

  1. Flexibility in Authentication Choices:

Modern authentication solutions should be flexible enough to adapt to different business needs. A toggle that allows shared email addresses showcases Auth0’s commitment to providing versatile and adaptable solutions, catering to a broader range of use-cases and system architectures.

  1. Consistency in Feature Behavior:

Auth0 already provides a level of customization with its “custom database” functionality. By enabling shared email addresses when the “required username” is activated, Auth0 would be offering a consistent user experience, aligning more closely with the expected behavior of its features.

  1. Reduced Migration Challenges:

For companies transitioning to Auth0, the requirement to remove shared email addresses before migration can introduce complications. These can range from potential data loss to unforeseen system behavior changes. This proposed feature mitigates such risks.

  1. Competitive Advantage:

By introducing this feature, Auth0 can stand out from competitors by offering a more flexible solution, especially for businesses reliant on legacy systems. This not only enhances Auth0’s value proposition but also can drive adoption rates among businesses with such unique needs.

In conclusion, enabling shared email addresses when the “required username” is activated would make Auth0 more adaptable, user-friendly, and competitive. It’s an enhancement that respects both the past (legacy systems) and the future (modern, flexible authentication).

I hope this justification provides a strong case for the proposed feature!

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Hi there @DHunt,

Thanks for the thorough feature request!