I received an email that my tenant was going to be deleted or deactivated due to inactivity. Now when I login im unable to make any changes to existing tenants or create new ones. Just receiving the error “Error! You don’t have permissions to access the resource” @support Can you assist me with fixing this?
Hi @jmt7453
Thank you for reaching out to us!
I understand that your tenant has been deactivated due to inactivity. If the tenant has not yet been deleted and you need to regain access to it, please send a DM ( Direct Message ) to @support forwarding all the information provided and confirming the email address of your Auth0 account and the name of the tenant where you are encountering this issue. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
Looking forward to your DM!
Best regards,
Gerald