I created a tenant and application a while ago but now I don’t see it anymore and keep getting “You don’t have permissions to access the resource”. I suspect this may be due to inactivity but what is frustrating is I never received any email or notification about this.
@support please help
Hi @apvpicks
Welcome to the Auth0 Community!
I understand that you are encountering the “Error! You don’t have permissions to access this resource” message when attempting to make changes to your Auth0 tenant, which would indeed signal that your tenant has been deactivated due to inactivity.
If you wish that we further look into it for you to confirm if this is the reason and check what next steps are available, please send a DM ( Direct Message ) to @support forwarding all the information provided and confirming the email address of your Auth0 account and the name of the tenant where you are encountering this issue. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
Looking forward to your DM!
Have a great one,
Gerald