Error: No passkeys available

Help
,
1

My android app seems to be having trouble. I am logged in on one device just fine using fingerprint via Auth0 biometrics

I have a second device and want to login using the same account. When I get to the point in the flow where I’m asked to “Use fingerprint or face recognition to login…” and I tap Continue,
I get this error message:

  " No passKeys available
  There aren't any passkeys for auth.online on this device "

What does this error mean, and how can I resolve it?

Both devices have fingerprint defined at the android settings level.

2

You probably resolved it by now, but I just ran into the same problem and I think it has to do with this: Configure WebAuthn with Device Biometrics for MFA You can only enroll one of device type (phone, tablet, etc)

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