Error! Bad Gateway when trying to view users

[shea]

I am trying to look at my users, but I am getting a Bad Gateway error:

Then if I wait a while I see this:

But we have had users in the system for a couple years now.

I do not see any errors on https://status.auth0.com/.

How do we resolve this? It is a little scary seeing all our users gone… though they seem to still be able to log into our application.

[art.rosnovsky]

Hey @shea!

Please follow this thread: Error! Bad Gateway. Please contact support if the problem persists - #4 by art.rosnovsky.

TL;DR: there’s an incident in progress, we are working to fix it as we speak.