Dashboard console down

howard.em · April 20, 2021, 3:43pm

Hi guys, your dashboard has been down for more than 10 minutes. What is your SLA?

g.synakene · April 20, 2021, 3:49pm

Yeah, Same here. 502 Bad Gateway error.

eric.valverde · April 20, 2021, 3:50pm

Same Here. 502 Bad Gateway error as well

konrad.sopala · April 20, 2021, 3:53pm

howard.em · April 20, 2021, 3:58pm

Don’t you have multi-region support? It seems to be the incident is happening in US-1. Can your system engineers redirect the traffic to another region not affected by the same problems you’re facing in US-1?

konrad.sopala · April 20, 2021, 3:59pm

Our engineering are currently working on the fix. We’re doing our best to handle that. Once more sorry for the inconvenience!

FBC · April 20, 2021, 4:23pm

No one likes being locked-out of their own front door. Please provide an eta for fix. Thanks!

dan.woda · April 20, 2021, 5:13pm

You can find the most up to date status information here: https://twitter.com/auth0status

konrad.sopala · April 21, 2021, 11:34am

We have restored the affected regions of Auth0 for US-1, Support Center, and the management dashboard. Our User Search v3 service has been enabled and the data is catching up. We will update here once all data has been brought up to current.

Keep an eye on Status.Auth0.com for the latest on the scenario and again we apologize for the situation.