I’ve encountered an issue with my Auth0 account. I currently have a free plan and have created applications for my SSO app using both username and password for logging in, as well as MFA with push notifications in the Auth0 Guardian app. However, I recently received a notification stating that I have reached my limit for using Enterprise MFA. Despite this, my users are still able to log in via push notifications in the Auth0 Guardian app. Can you please clarify what it means to reach the limit of Enterprise MFA?
Hi @seenfai,
Welcome to the Auth0 Community !
The reason as of why you are encountering this behavior is because Auth0 does not block the Enterprise MFA, so developers can try it out. However, if the feature is regularly used for over three months, the tenant admins will be asked to upgrade the subscription.
You can check out the Entitlements for Enterprise MFA Feature.
Hope this helps your case and others as well!
Thanks,
Remus