Emails sent by auth0 no longer being received


We have been using auth0 as the email provider for a small project and it had been working just fine until now. The logs still indicate that emails are being sent, but nothing is being received. We’ve attempted test emails to several different addresses with no success. We have also tested sending emails from another auth0 project to the same email addresses and it works fine, so something appears to be uniquely wrong with this particular auth0 project.


Hi @k3nt_h,

Welcome to the Community!

This could be due to a few different things. This doc lays out the restrictions:

I would suggest setting up a dedicated email provider.

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