Email verification error

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Hi

We’ve experiencing the same problems as discussed here: Verification Link gives page that says “Error: your email address could not be verified.”.

We’d like the mentioned solution enabled for our tenant as well. We have some confused and concerned clients currently, so the sooner the better :sweat_smile:

Thanks in advance!

// Caspar

EDIT: I’ve submitted a support ticket instead. Was a bit confused with where to post this.

4

Hi @caol ,

Thank you for posting this topic on the Auth0 Community!

Since you have created a support ticket for the same query, I will watch out for the updates and post the solution once it’s resolved.

Thanks!

7

To further aid anyone who is facing a similar issue. The solution is to enable the flag magic_link_redeem_on_post from the backend. This will prevent the verification from submitting when the link is accessed by an email provider.

Here is some documentation:

https://community.auth0.com/t/magic-link-redeem-on-post-flags/103109

Hope this helps!

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