Hi everyone, I have been billed twice since downgrading the license to the free version. Because I am on the free version I cannot raise a ticket to support. Sales department can’t help. How do I move forward to get this resolved…?

As I’ve said in the private message. One of our developer support associates should reach out to you shortly to handle that hurdle. Thank you and sorry for the inconvenience!

Downgraded the license but am still being billed :(

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system Closed November 11, 2020, 4:58pm 7

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Downgraded the license but am still being billed :(

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