Customizing Blocked Account Email Unblock URLs

Knowledge Articles
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Overview

This article will explain the limitations around customizing or configuring the unblock URLs in Blocked Account Emails.

Applies To

  • Users
  • Email Templates
  • Blocked Accounts
  • Attack Protection

Solution

It is not possible to change or configure the unblock URL.

  • The only way to generate the unblock URL in the Blocked Account Email Template is through the automated unblock email.
  • While changing or configuring the unblock URL is not an option, it is possible to customize the styling and other features of this template. See Customize Blocked Account Emails for more details.