Problem statement
Effective October 25, 2023 , Auth0 is launching changes to the plan offerings and pricing structure. What are the changes?
Solution
1. Introducing Auth0 Teams:
Auth0 Teams aggregates usage across all tenants for seamless oversight. The addition of this feature will enable the management of administrators and multiple tenants from a single, centralized location.
More information about Auth0 Teams can be found here.
2. New tenant limits:
New tenant limits are being introduced to the new plans. These limits will be displayed on both the pricing page and in the tenant’s subscription settings.
- Can only be purchased by contacting our Sales team directly or via the “Contact Sales” form.
- Previously, each tenant was a separate subscription, so only one tenant of any type was allowed per plan.
As a part of this pricing change, customers will have the opportunity to link multiple tenants to the same subscription. Usage will be aggregated across tenants and will be billed at the subscription level. This allows customers with development and staging tenants to have access to the same features within said tenants.
3. Additional Feature Offerings
The introduction of Enterprise MFA Lite allows adding MFA factors, which were previously included only as add-ons for the Enterprise plan, to Professional Plans for an additional fee. Under Enterprise MFA Lite, subscriptions will be limited to one MFA factor on the subscription (i.e., can’t have Pro MFA and MFA Lite).
The MFA factors included in Enterprise MFA Lite are:
- SMS Notifications
- Push Notifications
- Voice Notifications
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Enterprise Connection Limits:
Enterprise connection limits are increasing from three connections to five connections on the B2B Professional Plan. As a reminder, there is no limit on Okta enterprise connections for customers on all of our B2B plans.
We are introducing Essential and Professional MAU tiers above the current 7,000 and 10,000 MAU limits on B2B and B2C Plans, respectively.
4. Pricing & Payment Updates
Keep in mind this only applies to new sign-ups and any subscription changes.
- B2C Essentials pricing will now start at $35/Mo for 500 MAU.
- B2B essentials prices will now start at $150/Mo.
- B2C Professional prices will stay the same, starting at $240/Mo for 1,000 MAU.
- B2B Professional will now only be available by invoice via our sales team rather than a credit card.
Payment options
We will now allow customers with a yearly spend of over $10,000 to contact our sales team to purchase an annual contract paid via invoice.
All these changes are summarized in the table below:
- Can only be purchased by contacting our Sales team directly or via the “Contact Sales” form.
- Previously, each tenant was a separate subscription, so only one tenant of any type was allowed per plan.
What happens with the tenants having old plans?
Existing plans will not change as a part of this update. However, if changes are made to a current plan or a new tenant is created, the new plan and pricing structure will be applicable.
Related References