I have a billing account for my companies Auth.o subscription. I know this, because i get emailed the invoices.
Our previous CTO set up the account and the subscription, but he is long gone and his email is deleted. I keep trying to login to Auth.o with my billing account email, but I don’t have the password saved anywhere. So I try reset the password, but no email ever gets sent to my inbox (before you ask, I have checked ALL inboxes incl spam).
My company, Avatars Global, no longer uses Auth.o and hasn’t for months. We’re still getting billed though. I have tried multiple times over the last two months to login somehow and cancel our account, but keep hitting dead ends.
The Sales team eventually directed me here, so hopefully someone is able to help me with this.
The primary email address for our account is s—com and my billing acct email is r—com