Cant login to Auth0 Admin console? Account blocked

When I try to login to the admin console it says that my account is blocked due to too many login attempts even though I haven’t tried logging or failed at logging in recently other than now. My password is saved and I havent changed it so it cant be wrong.

I have tried clicking reset my password and it says the email was sent but I never get an email.

Not really sure what to do or how to regain access to my account. Help would be greatly appreciated.

Hey @alex23,

Could it be that maybe you used a social login (Google, Github, Microsoft, Linkedin) rather than a username/password?

Hi @joseantonio.rey , I definitely used a username/password because I received the verification email from Auth0. I also have the login details saved in my browser.

Hey, @alex23,

Could you please DM me your tenant’s name and region, and your email address?



I got the same issue: blocked account.
I created a second auth0 account because the reset password didn’t work.
Now the second account doesn’t work either.
username: Tenant dev-ana-stylelabs US

Thanks for the help

Hi ,
I am able to successfully login to Auth0 dashboard , but when I am choosing “Try it out” option in Dashboard->Getting Started with the same credentials that I used for Auth0 Login
I got the same issue as listed above i.e Blocked account.
Please also note that when I choose “Forgot Password”, I am not receiving any mail notification either.

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Hey there!

Can you share here the screenshot of the error you get? Thank you!

100% the same issue with me

Can you share the screenshot with us here as well?