When I try to login to the admin console it says that my account is blocked due to too many login attempts even though I haven’t tried logging or failed at logging in recently other than now. My password is saved and I havent changed it so it cant be wrong.
I have tried clicking reset my password and it says the email was sent but I never get an email.
Not really sure what to do or how to regain access to my account. Help would be greatly appreciated.
Hey @alex23,
Could it be that maybe you used a social login (Google, Github, Microsoft, Linkedin) rather than a username/password?
Hi @joseantonio.rey , I definitely used a username/password because I received the verification email from Auth0. I also have the login details saved in my browser.
Hi,
I got the same issue: blocked account.
I created a second auth0 account because the reset password didn’t work.
Now the second account doesn’t work either.
username: anst@stylelabs.com. Tenant dev-ana-stylelabs US
Thanks for the help
Hi ,
I am able to successfully login to Auth0 dashboard , but when I am choosing “Try it out” option in Dashboard->Getting Started with the same credentials that I used for Auth0 Login
I got the same issue as listed above i.e Blocked account.
Please also note that when I choose “Forgot Password”, I am not receiving any mail notification either.
Hey there!
Can you share here the screenshot of the error you get? Thank you!
Can you share the screenshot with us here as well?
Please am also having this same issue of blocked account and i don’t know any means to retrieve back my account. please kindly help. Email: oomojugba@tempo.io
Thanks