I have one user that said he can’t login. If I go to the users, I can’t find him.
If I try to add him manual, Auth0 tells me that the user already exists.
Anything I can do to find the user and send him a password reset, or delete him soo het can create a new account?
Hey there Is this a database connection user? If you have their email handy, you can try fetching their account using the Management API via the GET /api/v2/users-by-email endpoint (which is immediately consistent): Auth0 Management API v2
You can delete the user by their email using the DELETE /api/v2/connections/{id}/users endpoint and re-creating their account: Auth0 Management API v2
This might be a case where there is an indexing delay. Let me know if this works for you!
Sorry, the option to Fetch like you discribe is out of my legue. I had my programmer to setup the app and Auth0 but he only worked on project base. I can get him again but that sounds like a lot of work, just to find one user. Can you see if you can find him and delete him, so het can register again?