Hello! This is Cem from Turkey. I can’t login to my account because your system is not sending the verification SMS. Trying to “Resend” the SMS code is not working either. And, i don’t have recovery key. Please see the screenshot below. Could you please help me. Best regards. [image]

Hello @cemolokko , Welcome to the Auth0 community! If you lost your access to your account you should submit a Multi-factor Authentication reset request. I am attaching a Knowledge Solution that should help you do just that: Account Locked: MFA Resets Requests I hope this was helpful and if you h…

Can't Access to My Account

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system Closed October 17, 2024, 5:54pm 6

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Can't Access to My Account

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