Authentication problems

Hello everyone!

I have a problem to see if you could help me. I cannot access my account. I have the correct password but I inadvertently removed the MFA authentication linked to a mobile phone and I do not have the code that the application had provided me at the beginning.

When I load the username and password correctly, it asks me for the code and unfortunately I don’t have it.

Could you please assist me in this matter? How should I proceed to access my account again?

Thank you so much!

Hi @andres3,

Welcome to the Auth0 Community!

I recommend sending @support a direct message asking for help with resetting MFA.

One of our Community Engineers will be able to help you with this request.

Thanks,
Rueben