hi,
I want to upgrade to Essential plan but keep getting
" Error! You tried to create accounts too many times. Try again later"
I waited for 2hrs and tried again - same error.
I think I got blocked after submitting for few times and getting validation error, wasn’t more than 5 initially.
@tyf@ruben.tiow@dan.woda apologies for tagging you all but the platform must be losing loads of $$$ in terms of sales as it’s unlikely I’m the only one affected, probably nobody complained yet.
Account purchase / upgrade seems totally broken - see my 2 messages above.
Validation not providing error details, not selecting the fields + your throttling of purchase requests with what seems exponential backoff, and counting validation errors in it… seems excessive…
Quick update here - This is a known issue that is actively being worked on. I’ll be sure and provide an update here once I have more information myself.
I apologize for the inconvenience - Thanks a bunch for your patience and understanding
Looks like it started to work.
Pressing same button now showed me some message “subscriptions are managed in Teams” and redirected to another page, I pressed upgrade there again and it displayed some toast notification for 2 seconds saying something about payment information check and that it can take hours (?!) didn’t read it all because it disappeared to quickly.
Hey there @CDev, sorry for the delay here - There was a fix that went out for this so the issue you were seeing should be resolved. Were you successfully able to pay/upgrade?