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Average Time for Email Verification

Hello,
I’ve been trying to verify an email from a user. The account was blocked due to many log in tries and we unblocked via email. Then, we saw in the User Details that he didn’t have a verified email. We tried resending an email for verification and it was received by the user and confirmed, but it’s been a while since it was confirmed (1 hour) and we are wondering if this is normal or what may have caused a delay.

Thanks in advance,
Abne Nogueira.