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API reports 409 user exists but I can't find it in any way


Hi, I am using Auth0 from over 2 years now and never had a problem like this. My backend is using Auth0 management API to create users, and now in 1 case it returned 409 Conflict for a specific user, but I can’t find it in any way. Trying to create the same user from Auth0’s dashboard gave the same error. So, it seems Auth0 thinks the user exist but I can’t find it in the users, both searching for name, email, also with lucene syntax and wildcards. May there be something wrong in Auth0’s DB indexes?
I need to understand what’s happening…