Ready to post? 
@support I’ve exhausted all other options for getting this resolved and I don’t have the New private message option to message support. I am an admin on our auth0 account, but I can’t view subscriptions so I suspect that our recently departed lead developer may have held the owner role? We removed him from the tenant members list, which I now know we shouldn’t have. Is there a way to convert my user into the owner so that I can see everything? Or, do we have to go through the MFA reset option for the old developer account? I control the email system, so I was able to reset his password, but can’t reset MFA. Not sure how to progress here and we already have an application running and using auth0 that I don’t want to disrupt. Thanks for any help or pointing me in the right direction.