Last week we purchased a Developer subscription, but I still don’t see our account upgraded. I tried to contact sales, but haven’t received a reply as yet.
Who do I contact to get this sorted?
Good morning,
You should open a support ticket about this issue: https://support.auth0.com/
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Good evening! Thanks for your reply. Unfortunately one cannot (as far as I can see) raise a support ticket while still being on the Free plan. I don’t see the option at least when I go to the tickets page. It merely says:
" Support for Free Plan customers is provided through Auth0 Community which is staffed by the Auth0 team members and enthusiasts, you can post questions and search for answers there"
Good morning,
I submitted a ticket on your behalf. You should be in correspondence with the support team soon.
Thanks!
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