Hello Auth0 Support,
I am completely locked out of my primary developer account. When I try to log in, I get the error: “Your account has been blocked after multiple consecutive login attempts.”
To make matters worse, I am not receiving any password reset emails or unlock codes to my primary email address (a Yahoo account). I believe my Yahoo address is on an internal backend email suppression list or block list.
Because of the account block and the email delivery failure, I am completely stranded.
Could an Auth0 staff member please:
- Lift the brute-force account lockout on my Yahoo account.
- Check the SendGrid/email logs for my Yahoo address and clear any active suppressions so I can successfully receive a password reset link.
(Note: I am forced to post this using a secondary Google account because I cannot access my primary dashboard to open a ticket.)
It gets works, I set up my account yahoo mail, but weh testing authentication within site, I authenticated via gmail email, now I can not access my account based on yahoo address, and gmail address account is starting with account setup like htere is nothing there.
how do I get back to my account that was with Yahoo
Thank you for your help.