I have a auth0 account (well more than 1, but 1 is problematic) and I lost the password to log in. When I click the link to get a
so, I wasn’t finished and it already sent my question…, so, here I go again:
I cannot recover my password:
- put my email in the email/username box
- click on
Don't remember your password?
- click on
WE'VE JUST SENT YOU AN EMAIL TO RESET YOUR PASSWORD.
- no email in inbox, spam, …, even after 1hour.
What am I missing?
… oh, and I’m sure I’ve got the right account. I have received emails from auth0 on that email account before during setup. This means that emails usually do work, but not anymore or not for password reset?
… and now, my password is blocked (too many attempts )
no, I’m not able to get into my account… that’s actually the problem. I’m just trying to log in, and I can’t. When I want to send a password recover email, I don’t get any mail (not in inbox, nor spam folder).
For future users experiencing this issue. You may have used a social account login (like Google) which would explain why the password reset emails will not be arriving. You will need to login with the social account (example: Log In with Google option) .