I’m asking for a friend, because obviously I can login as I’m logged in now!
They’re trying to log into their auth0 account, and have tried the “reset password” process 3 times over 3 days. Each time it says “We’ve just sent you an email to reset your password.” but the emails never arrive. Yet I can receive emails on the same domain and so on.
How can they resolve the issue? Can they email support somehow and ask them to investigate?