Hi team, We had to shut down a company email account linked to our AuthO. Only after doing that did we realise we had a second account which we are being charged for. Can’t log in as the email is deactivated. How do we get support to access our account to administer it as needed?
Good morning / good afternoon @neilegunning and thank you for posting!
In case there are other tenant admins who are still able to log in, I would like to offer a workaround described in the following doc - How to Update Tenant Member Email
But if you are a sole tenant admin, or all admins relied on emails/email domains that are currently deactivated, please let me know and I will start our established process of bringing back the lost access.
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