Reclaim access to lost tenant domain

Help
1

I accidentally deleted my email that I used to sign in my Auth0 account. I have created new email with the same name. But I still can’t access my previous tenant domain. How can I reclaim my lost tenant?

3

Hi @spms ,

Thank you for posting this topic on the Auth0 Community!

Could you please DM me your tenant name, tenant admin email address, and your email used to sign in to this tenant? Thank you!

5

Hi @spms ,

Apologize for the delay. By checking from the backend, your email used to log into your tenant is with the Google Authentication. Could you please try login with Google and let me know how it goes?

Thanks!

7

Hi Lihua,

When I tried to login with my new spms@satunol.com email, it does not have any tenant. It seems Auth0 system treat it as new account. Can you change it to new email owner? If the same email address make your system confuses, I can provide you with different email address.

Thanks.

8

@spms I will reply to you via DM shortly.

9

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